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United Group, Inc. will accept orders via our online order form, telephone, or by facsimile. Orders will not be processed until payment is received unless buyer has an approved account with United Group. By placing an order, the buyer represents that he/she is of legal age to receive the products/equipment ordered and that the products/equipment will only be used in a legal and lawful manner in accordance with all applicable federal, state, and local laws and regulations. United Group does not accept COD orders.

Payment may be made by VISA, MasterCard or American Express. Do not send cash with your order as United Group cannot be responsible for cash payments made through the mail.

The method of shipment is at the discretion of United Group. Typically all orders up to 70 lbs. are shipped via UPS Ground. Heavier orders are shipped via common carrier. All products are shipped on an FOB basis. It is the buyer's responsibility to check all received orders for damage prior to acceptance from the carrier as any products/equipment damaged in transit is the responsibility of the carrier and a claim for damaged products/equipment should be filed with the carrier. Any delay in filing a claim with the carrier may result in a loss to the buyer. Our responsibility for products/equipment ceases when the shipment of said products/equipment leaves our facility.

United Group, Inc. is committed to our customers. We strive to make your online experience smooth and friendly. If a product does not perform to your satisfaction, it can be returned within a 2-week period. A copy of the original receipt must accompany all returns and all returns must be in new condition, complete (i.e. original product box, product packing, product manual, etc). Returns are subject to a 20% restocking fee and the buyer is responsible for shipping the product back to us, shipping prepaid. Please note: There are no returns on Saddleman SureFit® and Ultimate Fit™ semi-custom and custom seat covers, except for manufacturing defect.

If an item fails during the warranty period, the buyer should contact the United Group at (800) 223-7003 or (847) 816-7100 or the original manufacturer depending upon our agreement with the manufacturer. The manufacturer’s warranty supports all products. If a buyer receives a defective item, it will be replaced or repaired at our discretion during the warranty period provided the defective item is returned (shipping prepaid by purchaser) in the original product box, product packing, product manual, power supply, etc. The original manufacturer will replace or repair that item during the warranty period. Warrantes do not cover products damaged in shipping (see shipping term above), abuse, misuse, unintended use, erroneous voltage, modification, acts of God or any other act not specifically covered. None of the products that we offer are covered by any warranty express or implied, if the purchaser does not use the recommended voltage.

All returns must have a return authorization number visible on the outside of the package that is being returned or the shipment will be refused and returned to the sender. All returns authorized by United Group are subject to a 20% restocking charge if not returned in original product box, product packing, product manual, etc. There will be additional fees to replace items that are missing. For a return authorization number call (800) 223-7003 or (847) 816-7100.

It is the responsibility of the buyer, not United Group, to determine the legality and conform to all federal, state, and local laws and regulations regarding the purchase, possession, and/or use of the products/equipment that we offer. By placing an order with United Group, the buyer represents that he/she is of legal age to receive the products/equipment ordered and that the products/equipment will only be used in a legal and lawful manner in accordance with all applicable federal, state, and local laws and regulations. Any liability and/or damage resulting from the misuse and/or unlawful use of any of the products/equipment that we offer is that of the buyer, not United Group.

United Group reserves the right under its product improvement policy to change construction and/or design detail (as made by the manufacturer) of the products reflected in this online catalog and to furnish products when so altered without reference to specifications used herein. Furthermore, United Group, assumes no liability associated with the use of products/equipment contained herein, nor is United Group, liable for any losses, damages, or costs of any kind arising from the use, suitability, or function of the products/equipment contained herein. United Group, is not responsible for typographical or printing errors. All orders are subject to approval and acceptance by United Group, Acceptance of any order is not represented until said order is shipped. The right to refuse any order is reserved by United Group. The submittal of an order, by the buyer, represents said buyer's agreement to and with all of the Terms and Conditions of Sale of United Group.

All media, text, images, graphics, user interfaces, photographs, trademarks, logos, artwork and other content on the Site (collectively, "Content" ), including but not limited to the design, selection, arrangement, and coordination of such Content on the Site is owned or licensed by The United Group, Inc. and is protected by copyright, trade dress, and trademark laws, and various other intellectual property rights laws. Except as expressly provided in this Terms of Use, no part of the Site and no Content may be reproduced, recorded, retransmitted, sold, rented, broadcast, distributed, published, uploaded, posted, publicly displayed, altered to make new works, performed, digitized, compiled, translated or transmitted in any way to any other computer, website or other medium or for any commercial purpose, without The United Group's prior express written consent. Except as expressly provided herein, you are not granted any rights or license to patents, copyrights, trade secrets, trade dress, rights of publicity or trademarks with respect to any of the Content, and The United Group reserves all rights not expressly granted hereunder. The United Group expressly disclaims all responsibility and liability for unauthorized use by you of any Content obtained on or in connection with the Site.

United Group, Inc. strives to give you accurate content, including product information, policies, pricing, and visual displays. Policies, pricing, and item availability are subject to change without notice, and United Group, Inc. reserves the right to limit quantities. Prices displayed are subject to final approval at the time of order fulfillment. While United Group, Inc. tries in good faith to make sure that the information displayed is accurate, they are not responsible for typographical errors or technical inaccuracies. This disclaimer in no way affects the terms of the manufacturer's warranty, if any. 

buyTruckStuff Division of United Group Copyright , All rights reserved.
13700 Polo Trail Drive, Lake Forest, Illinois 60045 USA
Phone: (847) 816-7100 Fax: (847) 816-7102
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